Specialist Customer Service

How does the job as a Specialist Customer Service at Rijk Zwaan look like?

In your position you will be responsible for carrying out the entire process from receiving questions from clients and colleagues about orders and seed availability till the shipment of the seeds to clients and after sales. In doing so, you take care of the administrative processing of orders and related documents. You also will be responsible for the export process, following the process from start to finish. You will play a role in solving complaints by gathering info and communicating to the supply- and/or complaints team in the Netherlands. Within the team you identify opportunities and possibilities for improvements and are open to further optimize the processes together with your colleagues. 

Your contribution:

You are flexible, customer-oriented, proactive, you like challenges, and you have a strong sense of responsibility. You are people-oriented, and you also can take the lead in collaboration to work towards a decision. You have a strong empathy. You have an independent, open and energetic attitude and you like to work with colleagues. Even though a large degree of independence is required of you, you are a real team player, and you find it no problem to work under pressure in a hectic environment. Given the international character of the position, a good command of English language is a must.

In addition, we may find the following on your resume:

• A completed bachelor’s degree preferably in Administration or related areas.
• At least 2 to 5 years of relevant work experience.
• English fluent.

Rijk Zwaan: your new employer?

Rijk Zwaan is an international family company with a people-oriented culture. Rijk Zwaan is right at the start of the food chain. We develop vegetable varieties and sell the seeds produced from them globally.
From our strategic position, we contribute to the world food supply. Everything we do is about growth. The growth of natural products that we export around the world. The growth of our company and above all the growth of our people: we give you every opportunity to use your own initiative and achieve your full potential.