IT Support Specialist for Central and Eastern Europe region, located in Moscow, Russia

Your job at Rijk Zwaan

As an IT Support Engineer with the Rijk Zwaan Russia team, you will support colleagues working and traveling in the Central and Eastern European (Russia, Kazakhstan, Hungary and Turkey). Our IT infrastructure is highly integrated with the global ICT infrastructure of the Rijk Zwaan Group. You will serve as the point of contact for the ICT department at Rijk Zwaan.

Additionally, you will be responsible for: 

• maintaining ICT facilities for end users: laptops, tablets, and smartphones;
• training and assisting colleagues in the (smart) use of applications like MS Office, CRM, ERP, and reporting tools;
• providing reliable IT services to colleagues, enabling them to concentrate on their primary tasks;
• solving incidents with equipment and applications;
• managing local (ICT) suppliers;
• assisting in the maintenance and implementation of the ICT infrastructure, which includes servers, network, telephony, entrance, and security equipment.

Your contribution:

As an IT Support Engineer, you excel at balancing self-sufficiency with the seamless implementation and adherence to Rijk Zwaan’s central ICT solutions and policies.

You can work independently and as part of an international team. 

You are a strong communicator with a proactive attitude, capable of multitasking and providing a hands-on approach. Your broad ICT knowledge includes Microsoft Windows, Server, Office, and other business applications from various vendors. You understand virtualization and its implementation in business environments.

You have a keen awareness of security topics and a desire to continually implement and improve security measures. 

You are enthusiastic, curious, willing to learn, and eager to follow training in diverse areas.

Analyzing and improving procedures is your strong skill, aiming for continual improvement for all colleagues. You enjoy travelling to Europe and within the region. 

Being part of an international team requires at least an upper- intermediate level of English.

In addition, we can find the following on your resume:

• a completed University degree, in the field of Information Technology;
• at least 2 years of relevant working experience;
• a proficient level of knowledge in TCP/IP networking in a LAN / WAN environment;
• knowledge of IT equipment and mobile device management solutions for smart phones and tablets.

What can you expect from us?

As an IT Support Engineer based in Moscow, Russia, you will work closely with local and international colleagues. The Moscow office has a trustworthy and friendly atmosphere. Due to the collaborative company culture, we prefer working in the office daily, making remote work undesirable.

Furthermore, we are happy to offer you:

• flexible work-life balance with the option for part-time work (3 or 4 days a week); 
• competitive to the market salary, based on the job level and your experience;
• an extensive on-boarding program within the headquarters of the company in the Netherlands;
• various training opportunities through Rijk Zwaan Academy;
• an entrepreneurial and innovative work environment with constantly new challenges.

Where will you be working?

Rijk Zwaan is an international family-owned company with a people-oriented culture. Rijk Zwaan is at the beginning of the food chain. We develop vegetable and fruit varieties and sell the seeds to growers and other chain partners all over the world. We make an important contribution to the world food supply. 

As an ICT Engineer, you will join Rijk Zwaan Russia’s team of 40 colleagues, working closely to tackle the challenges of the horticultural market. Rijk Zwaan Russia’s office is conveniently located in Moscow, within walking distance of Sokolniki metro station. You will also be part of an international ICT team in the region, which consists of 5 colleagues and the whole ITS department, a team of 60 colleagues. 

“I love to be in a global company, working together with colleagues all over the world. One time you’re supporting a user and the other moment you’re involved in a worldwide project.” Philipp Haun (IT Support Engineer)

To ensure smooth implementation and compliance with Rijk Zwaan’s central ICT solutions and policies, we will provide an introduction and training program shortly after you join the team.